What is the cost of shipping?
For all orders above Rs. 350, shipping is done free of cost. A shipping charge of Rs. 70 is applicable to all orders under Rs. 350. For all international orders from outside India, orders under INR 7,000 (~ USD 100) are charged INR 700 (~ USD 10); orders under INR 21,000 (approx. USD 300) are charged INR 1400 (approx. USD 20) and orders above INR 21,000 are shipped free.
How long will it take for the order to reach me?
Please refer to the product page for estimated shipping and delivery timelines for both domestic and international orders. From the time of shipping, it takes about 2-5 days for domestic orders and 7-10 days for international orders to reach you.
If you have placed an order with multiple items, please note that your items may arrive in multiple shipments. The estimated delivery times are indicative, and, on some occasions, there might be some unavoidable delays beyond our control. We will keep you informed in case of any delays.
What can I do if my order dispatch is delayed?
We will try our best to get your products to you within the estimated delivery times. If the package has not reached you by the expected delivery date, please write to us at firstname.lastname@example.org and we will try our best to resolve your issues.
My order has been shipped. Can I track it?
For orders within India, once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order
You can track the status of your package 24 hours after your order is dispatched from our warehouse.
International Shipping and Returns
Which countries does POSCH Beauty ship to?
POSCH Beauty ships to the US, UK, UAE, Australia, Hong Kong, South Africa, Qatar, Oman, Malaysia, Singapore, Mauritius, Afghanistan, and South Africa.
What are the international shipping costs and duties?
For all international orders from outside India, orders under INR 7,000 (~ USD 100) are charged INR 700 (~ USD 10); orders under INR 21,000 (~ USD 300) are charged INR 1400 (~ USD 20) and orders above INR 21,000 are shipped free.
Please note that customs duties and taxes will be charged at the time of delivery based on actual duties charged by your country of the delivery address.
Can I return, exchange, or cancel an international order?
You can cancel your order within 24 hours of order. Please note that international orders are not eligible for returns or exchanges. To cancel your order please email us at email@example.com
How long will it take for my order to reach me?
From the time of shipping – it will take about 7-10 days for your international order to reach you.
What payment methods does POSCH Beauty allow for international shipping?
You can use all international credit cards to make the payment for your international shipping orders.